Request Medical Records

We encourage all patients to use our request platform for medical records. Please visit this link to obtain your records. You will need a valid photo ID and mobile phone to complete the electronic request.

Frequently asked questions

You’ll need your photo ID and mobile phone. We recommend using Chrome, Firefox or Safari. The process should take 5-10 minutes.

You can choose to send your medical record to yourself or a third party, including but not limited to friends or family, law offices and state agencies.

You can choose to send and receive your records by mail or a PDF by email. We can also fax your records to other clinicians upon request.

Electronic copies of your medical record cost a flat fee of $6.50. The cost to request a paper copy is $0.90 for the first page and $0.05 per additional page, plus the cost of postage. There is no cost to send your medical records to an outside health care provider. Your bill will arrive with your medical records. You can pay by check or card over the phone, by mail or online.

It usually takes 3-5 business days to receive by email or 5-10 business days to receive by USPS mail. It takes up to 3 business days for your medical records to be faxed to an outside provider.

For all other requests, print and fill out the Authorization for Release of Confidential Medical Information form. You may fax the form to 217-545-7880. 

Email forms can be sent to or mail your completed form to:

SIU Medicine
Central Medical Records 
201 E. Madison St. Box 19641
Springfield, IL 62794.

Call 217-545-4331 or email for further assistance. SIU Medicine does not allow walk-in services for medical record requests. 

Please be aware that sending personal health information via an unencrypted email poses a risk of your information being accessed by an unintended third party. Sending information after this notification signifies receipt of warning and acceptance of said risk.