Patient feedback

Tell us how we are doing

We want to hear about your experience interacting with SIU Medicine and our care teams. Let us know how we're doing: Use the feedback form, email or call us.

Share your feedback

If you have a comment, suggestion for improvement or complaint, use our secure, HIPAA-compliant form to share with our patient experience team. Submit your feedback: patient experience feedback form.

Call us

If you would prefer to call or leave a message with our patient experience team, please call 217-545-8000. During business hours, 8 a.m. - 4:30 p.m., Monday-Friday, ask for the patient experience team.

Email us

If you would like to email our patient experience team, please be aware that sending personal health information through unencrypted email poses some risk of that information being accessed by an unintended third party. Sending information to the email after this notification signifies receipt of warning and acceptance of the risk.

Latest articles

School of Medicine commencement is May 21

SIU School of Medicine will host its 48th Annual Commencement ceremony at 11 a.m., Saturday, May 21. Students will receive diplomas at the UIS Performing Arts Center in Springfield.
Farmer Mental Health-ag awareness

Farmer mental health initiative highlighted during Mental Health Awareness Month

May is Mental Health Awareness month and also coincides with the spring planting season.
Rainbow flag2

Gender Equity and Transgender Clinic

According to research from the National Institutes for Health, members of the LGBTQIA community seek care less often due to a variety of socioeconomic factors, discrimination or simply because of fear or feeling not accepted by the medical community.