Patient feedback

Tell us how we are doing

We want to hear about your experience interacting with SIU Medicine and our care teams. Let us know how we're doing: Use the feedback form, email or call us.

Share your feedback

If you have a comment, suggestion for improvement or complaint, use our secure, HIPAA-compliant form to share with our patient experience team. Submit your feedback: patient experience feedback form.

Call us

If you would prefer to call or leave a message with our patient experience team, please call 217-545-8000 option 4. During business hours, 8 a.m. - 4:30 p.m., Monday-Friday, ask for the patient experience team.

Email us

If you would like to email our patient experience team, please be aware that sending personal health information through unencrypted email poses some risk of that information being accessed by an unintended third party. Sending information to  patientexperience@siumed.edu after this notification signifies receipt of warning and acceptance of the risk.

Latest articles

SIU Medicine Express Care

Memorial Care to transition North Dirksen Urgent Care Clinic to SIU Medicine

Memorial Health and SIU Medicine have announced plans to transition the urgent care clinic at Memorial Care on North Dirksen Parkway to a federally qualified health center (FQHC) administered by SIU Medicine this summer.
Azhar U.S. Citizenship

Dr. Waqas Azhar welcomed as U.S. citizen

SIU oncologist Dr. Waqas Azar and his wife, Dr. Noor Khalid, joined 76 other guests from around the world this spring at the Abraham Lincoln Presidential Museum to take the U.S. Oath of Citizenship.
butterfly on lazy susan

Butterfly release to honor loved ones, celebrate survivors June 8

Simmons Cancer Institute (SCI) at SIU Medicine will host its 16th Annual Butterfly Release at 10 a.m. on Saturday, June 8, in the Thomas Garden of Hope, Simmons Cancer Institute, 315 W. Carpenter St